Gmail

What you’ll need

• Your Gmail address.
• 2-Step Verification turned on for your Google account. Google only offers app passwords once it’s on.

Steps

1. If 2-Step Verification is off, turn it on at myaccount.google.com › 2-Step Verification.
2. Open myaccount.google.com/apppasswords. Google may ask you to sign in again.
3. Under “App name”, type Glassmail and click Create.
4. Google shows a password of 16 letters in four groups. Copy it. The spaces don’t matter.
5. In Glassmail, paste it into App password and click Connect account.

Google shows the app password only once. If you lose it, delete it on the same page and create a new one.

If something goes wrong

“The setting you’re looking for is not available for your account”

• 2-Step Verification is off. Turn it on (step 1), then open the app passwords page again.
• It’s a work or school account (Google Workspace) and your administrator has turned app passwords off. Ask them to allow app passwords, or IMAP access for mail apps.
• Advanced Protection is on. Google doesn’t allow app passwords with Advanced Protection.

“The server rejected the password”

• Use the 16-letter app password, not your normal Google password.
• If you deleted that app password in your Google account, create a new one and enter it in Glassmail › Settings › Accounts › Update Password…
• On some older accounts IMAP is off. In Gmail on the web, open Settings › See all settings › Forwarding and POP/IMAP and enable IMAP.

Other guides

• Installing Glassmail
• iCloud
• Yahoo and AOL
• Outlook, Hotmail and Microsoft 365
• Fastmail
• Custom domains and other providers